Returns
All returns are handled on a case-by-case basis. I'm generous with my return policy because I want you to be happy with every purchase. If you would like to initiate a return please contact me.
Please note — if you have worn your item extensively I'm not going to accept a return. If it's the wrong size or has an issue with quality, I'll happily accept a return. Just common sense return stuff.
International orders are not eligible for free returns, you must return the item yourself. Apologies but international shipping is very expensive.
Missing package
Did DHL lose your package?
I would highly recommend contacting them before me, as usually there is nothing I can do. If your package is truly lost forever, I will see what I can do about replacing it for you.
If you are international and the package is lost, I'm sorry but you are probably out of luck.
If you are international and your package was bounced back to my studio, you will have to pay for shipping again. Please make sure your address is correct and you have attached a phone number and email address!